EBSuite

EBSuite.com - eBusiness Suite of CRM business tools develops a CRM application for small, medium & enterprises organizations that is offered as on-demand or Software as a Service (SaaS). On-demand software, or Software as a Service (SaaS), has grown since early 2002.

History

EBSuite is an on-demand Customer Relationship Management (CRM) solution vendor. The company was established in 2001. EBSuite originally built proprietary enterprise web based CRM systems for companies such as Hewlett-Packard. EBSuite shifted towards a service business. And in October 2001, released EBSuite's modular CRM solution.

Origin

Former Oracle Corporation and Apple Computer engineers founded EBSuite in 2001. EBSuite's engineers also have built: The Human Genome Database and Oracle Applications.

Present

Headquarter is located in the Silicon Valley area of San Francisco, California. EBSuite has offices in Fremont, California and Beijing, China. EBSuite has grown and is as of September 2007 a global provider of customizable, on-demand Customer Relationship Management solutions.

Services

EBSuite's CRM is one complete application to manage the entire business from initial lead to paid invoice. The CRM solution enables marketing managers to build a pipeline with ROI measures and sales managers to "coach or guide" each sales team member to be successful. It supports customer support functions as well as tracking of invoices and cooperation of post-sales project teams.

A sales force management system is part of the CRM system. It can be used in marketing, management, sales forecasting.

See also

• Web application
• CRM software
• Customer Relationship Management

External links

• EBSuite.com CRM Business Tools
• [1] - iPhone
• crm2day: Alcatel-Lucent Partners with EBSuite - Partners: EBSuite & Alcatel-Lucent.
• [2] - Cal State Northridge
• [3]- America's Promise